Riyadh Airports Company - Passenger Experience App

  • Client: Riyadh Airports Company
  • Sector: Transport
  • Location: Kingdom of Saudi Arabia
  • Duration: 2016 - 2019

Riyadh Airport Company ("RAC") began operations on 1st July 2016.

RAC launched operations on 1 July 2016, and quickly partnered with Future Workshops. Its responsibilities include managing, operating and maintaining King Khaled International Airport (KKIA) - the main airport in Riyadh, the capital city. RAC has introduced a range of initiatives that have elevated the airport’s competitiveness and enriched the passenger experience.

I like the app, you should try it once you are in Riyadh Airport! so helpful. Oh, and don't miss the Augmented Reality on the maps, so interesting!
iHajar - App Store Review

The Process

Future Workshops collaborated extensively with Riyadh Airport Company to the create a long term roadmap,  aligned for development, marketing and operations. Over a 2 year period we monitored analytics to ensure features were prioritised with maximum consideration for the business goals of the app.